Compliance
FDR Alliance utilizes the expertise of their senior management team that has spent the last 30+ years developing value added relationships with some of North America’s largest industries and corporate brands.
FDR Alliance maintains a culture and discipline tailored to following all the collection laws and regulations. The laws and requirements pertaining to collections are always evolving. Achieving compliant results is an ongoing challenge, that FDR faces with the help of our Chief Compliance Office who stays abreast of all new laws and changing regulations.
FDR Alliance operates in compliance with the FDCPA, FCRA, HIPAA, TCPA, UDAAP, SCRA and stay abreast of all rules and issuances from the CFPB (Consumer Financial Protection Bureau) and the FTC (Federal Trade Commission) who regulate debt collection.
FDR Alliance remains compliant by:
- Staying up to date on the changing laws
- Training, testing, and monitoring team members
- Allowing and maintaining standardized operating procedures
- Conducting quarterly audits of all vendors
- Investing in technology and data security
